PSF-80B Setup, Drivers & Support

Quick setup, drivers and troubleshooting for your PSF-80B Mobile Thermal Receipt Printer.

👋 New PSF-80B User? Start Here
Get your mobile receipt printer ready in 3 simple steps before your first print.
Having trouble? Don't return the printer yet — we can help you set it up.

What do you want to do?

🚀 PSF-80B Quick Start
1. Charge the PSF-80B sufficiently before first use.
2. Open the printer and correctly insert the thermal receipt paper.
3. Close the printer cover properly and switch the printer ON.
4. Download the correct driver for your computer if required.
5. Connect the printer to your device.
6. Print one test receipt and confirm the printing is dark and clear.

⬇ PSF-80B Drivers & User Guide

Select the correct download for your device.

⚠ Important:
Please download only the driver required for your computer. If you are unsure which driver or setup method to use, contact PSF-80B Technical Support below.

🛠 PSF-80B Not Working?

Most connection, paper and printing issues can be solved quickly. Find your issue below before requesting a return.

❌ Printer Not Printing Make sure the printer is ON, sufficiently charged, receipt paper is loaded and the correct printer is selected.
📶 Bluetooth Not Connecting Make sure Bluetooth is enabled and the PSF-80B is being connected using the correct supported printing software or application.
⬜ Blank Receipt Check the thermal paper direction. Thermal receipt paper prints only on the coated side.
🌫 Light / Faded Printing Check the battery level, receipt paper quality and make sure the paper roll is loaded correctly.
💻 Windows Not Detecting Printer Check the connection, install the PSF-80B Windows driver and restart both the printer and computer.
🍎 Mac Not Detecting Printer Install the PSF-80B Mac driver and check that the correct printer is selected in your Mac print settings.
📄 Receipt Size / Cut-Off Issue Check the receipt paper width and paper size selected inside your POS or billing software.
🔋 Printer Not Turning ON Charge the printer and check the charging cable and power source.
🧾 Paper Not Feeding Reload the receipt roll correctly and make sure the printer cover is fully closed.

⚠ Before You Return Your PSF-80B

Most PSF-80B setup and connection problems can be solved in a few minutes. Please complete these checks first:

✓ Printer is sufficiently charged
✓ Printer powers ON correctly
✓ Thermal receipt paper is loaded correctly
✓ Thermal printing side is facing correctly
✓ Connection has been checked
✓ Correct Windows / Mac driver is installed when required
✓ Correct printer is selected in POS / billing software
✓ Printer has been restarted once
✓ Test receipt has been printed
💬

Still Having a Problem?

Our technical support team can help with PSF-80B setup, driver installation, Bluetooth connection, receipt printing and paper setup.

Please contact our technical support team before requesting a return.

💬 Get PSF-80B Technical Support

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⚠ Important Safety Notice

If the printer, battery or charging area becomes unusually hot, produces smoke, a burning smell, sparks, swelling or any other abnormal electrical condition, stop using the printer immediately.

Contact technical support before using the printer again.