PSF-310 Setup, Driver & Support

Quick setup, drivers and troubleshooting for your PSF-310 Mobile Thermal Receipt Printer.

👋 New PSF-310 User? Start Here
Get your mobile receipt printer ready in 3 simple steps.
1
Charge & Load Paper Power ON the printer and correctly load the thermal receipt roll.
2
Choose Your Device Mobile user or Windows PC / Laptop setup.
3
Connect & Print Connect the printer and print one test receipt.
Having trouble? Don't return the printer yet — we can help you set it up.

What do you want to do?

📱 Mobile Setup 💻 Windows Setup 📖 User Guide 🛠 Fix a Problem
🚀 PSF-310 Quick Start
1. Charge the PSF-310 sufficiently before first use.
2. Open the printer and insert the thermal receipt paper correctly.
3. Switch ON the printer.
4. Choose Mobile or Windows setup.
5. Connect the printer to your device.
6. Print one test receipt and confirm the print is dark and clear.

⬇ PSF-310 Drivers & Downloads

Select the option required for your device.

💻 WINDOWS PC / LAPTOP Download PSF-310 Windows Driver 📱 ANDROID DEVELOPER Download Android SDK 📖 PSF-310 Download User Guide
⚠ Android Users:
The Android SDK is for software/app integration. It is not a normal customer printing app. If you are unsure how to print from your mobile, please contact PSF-310 Technical Support below.

🛠 PSF-310 Not Working?

Most PSF-310 connection, paper and printing issues can be solved quickly. Check your issue below before requesting a return.

❌ Printer Not Printing Check that the printer is ON, sufficiently charged, paper is loaded and the correct printer/device is selected.
📶 Bluetooth Not Connecting Make sure Bluetooth is enabled and connect the PSF-310 using the supported printing application or software.
⬜ Blank Receipt Check the thermal paper direction. Thermal paper prints only on the coated printing side.
🌫 Light / Faded Print Check battery level, receipt paper quality and make sure the paper roll is loaded correctly.
💻 Windows Not Detecting Printer Check the USB connection, install the PSF-310 Windows driver, then restart the printer and computer.
📄 Receipt Cut-Off / Size Issue Check the receipt paper width and the paper size selected inside your POS or billing software.
🔋 Printer Not Turning ON Charge the printer and check the charging cable and power source.
🧾 Paper Not Feeding Reload the receipt roll correctly and make sure the printer cover is fully closed.
⚠ Error / Beep Check the receipt roll, printer cover and battery, then restart the printer.

⚠ Before You Return Your PSF-310

Most PSF-310 setup and connection problems can be solved in a few minutes. Please complete these checks first:

✓ Printer is sufficiently charged
✓ Printer powers ON correctly
✓ Thermal receipt paper is loaded correctly
✓ Thermal printing side is facing correctly
✓ Bluetooth / USB connection has been checked
✓ Windows driver is installed when using PC / Laptop
✓ Correct printer is selected in your POS / billing software
✓ Printer has been restarted once
✓ Test receipt has been printed
💬

Still Having a Problem?

Our technical support team can help with PSF-310 setup, Bluetooth connection, Windows driver, receipt printing and paper setup.

Please contact our technical support team before requesting a return.

💬 Get PSF-310 Technical Support

Opens WhatsApp Technical Support

⚠ Important Safety Notice

If the printer, battery or charging area becomes unusually hot, produces smoke, a burning smell, sparks, swelling or any other abnormal electrical condition, stop using the printer immediately.

Contact technical support before using the printer again.